Frequently Asked Questions

1. Our Company and What We Offer

  • What is What do we do? is a trusted and legitimate academic writing service provider. Our writing agency is composed of diversified professional academic writers who are able to assist students with almost any type of academic assignment. At we can complete any academic paper from high school level to PhD level and from short essays to full-blown dissertation and anything in between. At, our goal is to help you succeed in your academic journey.

  • What makes stand out?

    Unlike any other custom essay providers, only hires professional academic writers with verified background, who hold Bachelor’s, Master’s and PhD degrees in their academic field. We pride ourselves with excellent customer service 24/7. Moreover, our writers are likewise available round the clock to cater to your rush assignments and papers. All our papers are written from scratch and we are equipped with the latest and premium plagiarism software.

  • Can you write about different topics and fields of study?

    Our topic coverage is wide and broad. Our writers specialize in more than 200 disciplines, including: law subjects, nursing studies, business, medical topics, article writing and many more. If you need a writer for a particular topic, we can guarantee you that we have a professional to do the job.

  • Do you have editors and proofreaders?

    Yes. We have hired a team of editors and proofreaders who are constantly checking the papers for grammatical or punctuation errors. They spend hours checking papers for proper formatting and citation, as we assert exclusively a high quality of our service. In case you have a paper you wrote yourself and would like it to be edited or proofread, just give us a short notice and we will gladly accomplish it.

2. We Guarantee

  • Do you have a Money-Back Guarantee?

    In addition to our endless care about your security, we have a fair 100% Money Back Guarantee Policy. When you stay with our company and choose our services, we assure you that in the end you will receive only a high quality paper that will be written according to the requirements you provided us. All the money return or refund cases can be discussed only within the terms of the policy. However, if no work has been done and you would like your money back, we will gladly send you the whole amount.

  • How do I know that my paper is not plagiarized?

    We are equipped with the latest and premium plagiarism software. Your paper will be double-checked for plagiarism before we send it to you. You can also request a plagiarism report for your peace of mind. The high proficiency and self-dedication of our writers will guarantee you not only 100% unique custom-written academic paper, but also properly cited and referenced piece of work.

  • What is your privacy policy?

    We, at, put our customers’ trust and loyalty as our top priority. The personal information you provide is never revealed to the third party. Please, refer to our Privacy Policy for more details on what information we collect and how we deal with it.

  • What if I do not like my final paper?

    If, for some reason, you are not satisfied with the outcome of your paper, we will provide you with unlimited free revisions within 10 days upon receipt of the paper until your initial instructions are met accordingly. Simply inform us of your revision request by logging-in your Personal order page and under the “Message” or “File” section, make a note of your revision instruction and provide us with a deadline for the revision and we will work on your request right away.

3. Our Writers

  • How do we choose writers?

    We collaborate only with professional academic writers who demonstrate an excellent command of the English language. All of them are true experts in various academic fields and hold at least a Bachelor degree. We pick writers based on their specialization as well. In this way, we can guarantee our clients that we have every subject and field of study covered. We have developed a complex hiring process, which gives us a chance to review and verify their academic and writing backgrounds.

  • Will a native English speaker write my essay?

    We have both English Native Writers and ESL writers on our team, but rest assured that all the ESL writers we hire have a perfect command of English. If you specifically would like a native English writer for your project, you just need to specify it in the corresponding field of the order form we guarantee that your paper will be written by the type of writer you chose.

  • Need a business and technical writer?

    We have writers that specialize in business writing from crafting a proposal to managing a balance sheet. If you need articles, application essays, scholarship essays, resumes and even speeches, we have a pool of writers that can help you with it. Our technical writers, on the other hand, are experts in writing lab reports, interpreting results, and conducting scientific studies based on your specifications.

  • Can I request a specific writer for my paper?

    Yes, all you need to do is enter the ID# of your favorite writer in the “Paper Details” section of your order. You can also contact our Support Team to help you with getting your preferred writer. In case your writer is not available to work on your assignment, we will make sure to find another available great professional writer for you.

  • How can I communicate with my writer?

    You can use the website’s messaging platform to communicate with your writer. You can message your writer at any time to inquire about the status of your order. Alternatively, you can also contact our customer support team for any messages you may have for your writer. We will make sure that your writer gets the message and communicates back to you through our built-in messaging platform. All you need to do is go to your Order profile, choose the recipient and let us know of any ideas, instructions, feedbacks or questions you may have. It is our goal to provide you with the most effective cooperation possible.

4. Order Procedure

  • How to place an order?

    The procedure for ordering an essay at is easy and simple and takes just a few clicks. You can place your order by filling out our order form by clicking on the Order button. Alternatively, you can give us a call and we will assist you with placing your order. After you place your order and submit a payment, we will assign the best available writer to work on it. Please, make sure you provide as much details as possible as it will directly influence the final draft of your paper.

  • How can I send some additional materials to my writer?

    You can simply upload your materials in the Files section, under the paper details of the order form or by accessing your Personal order page at and uploading any of the required additional materials using the “File” section. For your convenience, you can also email us anything you have at [email protected] If you experience any difficulties with uploading your files, you can contact our 24/7 Support Team. We are more than happy to help you and make sure the required information is forwarded to your writer.

  • Can I ask my writer to provide me with a draft?

    Yes! Feel free to put a request in for a draft by including it on the paper details as you fill out the order form. Alternatively, you can also request a draft through our “Message” section on the Order Profile.

  • How can I pay for my paper?

    The payment for the order is done online, via our website . After you fill out the order form and once you receive a confirmation that the most professional writer is found, you may proceed with the payment by following this instruction:

    • Go to
    • Log in to your personal account
    • Click on the “My orders” tab
    • Click on your current order and “Checkout”
    • Complete the payment form

    Be assured that your transaction with us is safe and secure because PayPal is a reliable payment gateway. PayPal also offers consumers’ protection, therefore, your privacy and confidentiality are guaranteed.

  • Is making online payment safe?

    Yes. With PayPal, your transactions are secure. PayPal offers protection to your identity and purchases. Your banking information is secured.

  • What if I made an error when placing my order?

    No worries, you can simply contact our customer support service and we will help you fix the error right away.

  • What if my paper needs last minute change, how can I request to edit my paper?

    Easy, just let us know of the changes that need to be done! However, the changes must be in accordance with your original instruction. If you come back with new instructions, different from the ones initially provided, we will require an additional payment to make the amendments. If you still need assistance, please contact our Support Team and we will do our best to accommodate the changes that you need.

  • How can I monitor the order completion progress?

    The status of your order is automatically updated and you can easily monitor its status from your Order profile. We realize how important this process is, and due to that fact, we will make sure that you stay updated with what is happening on your order. Remember, we are here for you 24/7.

  • What is your delivery mode?

    We have an established reputation for on-time and even prior delivery. Once your order is complete, it will be uploaded onto your account. You will also receive a notification on your email that your paper is ready for download. Alternatively, you can request your final paper to be sent to your email directly. We want to make sure that your cooperation with us is made as conveniently for you as possible.

  • What if I forgot my password?

    When you create an account with you will be asked to create your personal password. In case you forgot your password, you can simply update your password by clicking the “Forgot Password” option, which is located on your “Sign-in” page. Follow the guidelines for further actions. If you are still having difficulties with the account authorization, please contact our Support Team and we will assist you right away.

We accept

Knowledge and Experience

Leading essay writing service since 2008.

Original and Authentic

Integrated plagiarism checker guarantees 100% uniqueness

Wide Range of Expertise

More than 200 disciplines are covered.

24/7 Reliable Support

Online round-the-clock via chat, phone, and email.

Strict Adherence to Deadlines

98% of orders are delivered before the deadline.

Private and Secure

Your information is never revealed to a third party.

Verified Professionals

Our certified writers have years of solid research experience and proven academic background.

Proficient in Every Academic Field

We have Masters and PhD professionals in your particular subject of study to produce the highest standard results and apply the required analytical approach.

Native-English Speaking Experts

We employ both ESL and Native English Speaking writers to suit the needs of our clients. Our team is tested to possess perfect writing and language skills.

Competitive Reward

Hard work and dedication must be paid off, thus we offer our writers the best rates in the industry!

100% Money Back Guarantee

You are fully covered under our Money Back Policy.

100% Plagiarism-Free Guarantee

All the papers are written totally from scratch and double-checked for plagiarism.

100% Privacy Guarantee

The information you provide remains confidential and is never disclosed.



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